Smarts

LogMeIn's Prompt ai and RescueAssist add AI smarts to self-service IT

6 monthes ago   |   By VentureBeat

Most IT desks waste an enormous amount of time tackling the same problems over and over again, roughly 40 percent of which could be fixed via self-service. In fact, the average IT professional spends up to 78 percent of their time working on level one customer tickets like password resets, which works out to as much as eight hours a day on average...
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