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3 reasons chatbots didn't meet industry expectations in 2017

6 monthes ago   |   By VentureBeat

GUEST: Great expectations surrounded the dawn of the “chatbot revolution” less than a couple of years ago. Marketers and futurists fantasized of intelligent virtual autonomous agents that would understand us better than ourselves, pick up our desires from chunks of conversations, and turn every word and command we could think of into an immediate action. The idea was something like a mix of JARVIS from the Marvel Universe and HAL from 2001: A Space Odyssey .
I think that at the beginning of 2018 we can sadly yet quite confidently say chatbots have not met these great expectations. Even...
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